We're passionate about moving the ball forward for all things customer success. Our members range from CSMs to Founders, with a common thread. Customer Success has changed the game. It's not just an organization, a culture, or a job description.
Customer Success is Strategy.
Who We Are
We've read all the thought leadership, and respect the traditions and legacies that have gotten us here. We're always asking "what's next". The future is built, not handed down.
We don't believe in lead capture pages (unless you want to sponsor us!). We understand trading 15 minutes for someones big idea is the best investment of our time. Reciprocity reigns supreme in the new economy.